We Value Clients Over Customers
This entry was posted on 2/24/2008 9:36 PM and is filed under Opinion,Business Ethics,Customer Service.
It was 1992, I had just been laid off from what appeared going in as the best job I had ever had. I had great people to work with and the company was paying me an excellent salary. There was opportunity to use my creativity as well as I found the satisfaction of helping others succeed. Then came the news, "We have to eliminate your position in a cost cutting move". I was devastated. Along came the opportunity to do what I have been doing since then, joining the imprinted item industry and I committed myself then to give the same customer service excellence I talked and taught others was important. It's kept me in business since 1992 and I need you help to continue to be in business. If you have a good experience dealing with LOGO Dynamics, let me know. If not, I want to see what I can do to make it up to you and avoid that issue in the future. Let me know below. Thanks. Matt Davidson, Principal, LOGO Dynamics.